You'll learn 5 skills in our online course—Insights for Innovation—to help you see the world differently and get to deeper insights: 1. Observing—gathering insights literally with your eyes. 2. Learning from Extremes—extreme people and practices stretch your thinking beyond your assumptions toward bold new ideas. 3. Interviewing—great interviews are honest conversations. We have opportunities to learn not only what people say, but also what they do, think, and how they feel. 4. Empathy—immersing