Flipkart will launch a conversational AI shopping assistant, SLAP, replacing Flippi, its earlier announcement to offer ...

Imagine walking into your home after a long day, and before you can even think about what you need, your assistant greets you with a warm, “Welcome back! Shall I dim the lights and play your favorite ...

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. We are at a tipping point right now in customer experience. The ...

What if you could build a conversational AI agent that not only answers complex questions but also integrates seamlessly with external tools, streams real-time responses, and delivers structured ...

SANTA CLARA, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- Agora, Inc. (NASDAQ: API) ("Agora”), a global leader in real-time engagement and conversational AI technology, showcased its cutting-edge ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

NEW YORK, Dec. 3, 2025 /PRNewswire/ - Guideline today announced a significant enhancement to its AI Agent, expanding the product's capabilities with fully customizable dashboards that turn ...

The year 2025 marked a turning point for artificial intelligence in the travel industry. AI solutions moved beyond demos and pilots to deliver real impact across every customer touchpoint, from ...

DALLAS & DÜSSELDORF, Germany & LONDON--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced that the company has been named a Leader in the Gartner® ...

It only took a little more than a decade to make the 2013 science fiction romance film “Her” into a reality. Cinefiles may recall the Joaquin Phoenix vehicle of a lonely man falling in love with his ...

This collaboration emerged through the COST OPINION network. We extend special thanks to network members for helping out with work on this article: Ljubiša Bojić, Anela Mulahmetović Ibrišimović, and ...

A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it. If you ...